Bespoke and tailored to you

Let us create a Great Park Experience just for you.  Over the years we’ve done this for both private and corporate clients - just tell us the occasion and guest list, then we do all the work. Choose below from a range or bespoke services we can offer.

CORONAVIRUS (COVID-19) UPDATE

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CORONAVIRUS (COVID-19) GUIDANCE

 

Windsor Carriages is classed as a Hackney carriage for the purposes of bringing passengers or goods into the park and around The Royal Borough. In modern times this translates to a taxi and so we have not been required to close during 2020 in line with government guidelines.  However we took the decision to close temporarily for the protection of our guests and staff.

 

The safety and wellbeing of our visitors and staff are our priority. Therefore, in line with Government and Public Health England advice we have the following precautions in place from our reopening planned for July 2020.

Covid-19 Precautions - Last updated June 27th

  • Only one household per carriage as advised by guest: No shared carriages / individual tickets are available at this time.

  • No cash taken. Contactless payment by our card machine, in advance over the phone or online.

  • Windsor Carriage staff have their backs to guests in all carriages. There is a 1 metre distance between guests and Windsor Carriage staff in The King George 6 seater wagonette carriage. There is a 2 metre distance between guests and Windsor Carriage staff in The Queen Victoria 2 seater  carriage.

  • Carriage surfaces that are touched are disinfected between each trip.

  • Hand sanitiser provided to all guests before and after trip.

  • Employees are provided with masks and gloves.

  • Employees are temperature screened for signs of fever each day.

  • We will no longer be able to provide umbrellas, picnic rugs or blankets. Should you require these, we ask you to bring your own.

  • We are unable to provide assistance when getting into the carriage due to social distancing guidelines. Each carriage has low wide steps and is easily accessible. If you have accessibility problems we ask you to book at later date. 

  • Guests not following precautions such as social distancing will be asked to leave the carriage and tour ended.

  • If you or anyone in your group feels unwell and/or is showing symptoms of Coronavirus; stay home.

Call Rebecca with any questions, on 00 44 7305 318 512

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© 2020. Windsor Carriages is a registered trading name of The Royal Borough of Windsor and Maidenhead Horse Drawn Carriages Ltd. Registered in England and Wales.  Company number 09597400.

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