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Accessibility in Windsor UK


Find out more

Experiences in Windsor Great Park for Everyone

Windsor Carriages is committed to making changes to allow our trips to be accessible for all. We want as many people as possible to be able to use this website and our services. Please contact us by phone if you would like us to talk you through our website and the services we offer.


If you have any questions or recommendations about accessibility, please contact uson 01753 981980 or via email

Windsor Carriages

Is it bumpy? 

No. All carriages have excellent suspension to provide a smooth ride with wide and low steps with hand rails.


Are there steps?

Yes, the carriage used on our Heritage rides is pictured above and has 2 steps. Your groom and guide will happily assist you. 


If you can climb 3 stairs you will be able to access the carriage. We recommend asking your guests if they can weight bear on one leg while lifting the other 30cm from the ground while holding onto something. 

Help with mobility in Windsor

Can I hire mobility equipment?

Mobility aids can be hired in Windsor here at this link.

Accessibility information for Windsor Great Park is at this link.

The Castle Hotel kindly partner with us to help securely store your wheel chair or mobility scooter during your experience. Arranged in advance by us. Please call us if you would like the carriage to collect you from The Castle Hotel. We are able to this between 9am and 10am on our Heritage Rides only. 

Autism support

We are a safe and understanding environment for children and young adults with unpredictable physical movements & sounds.



Can we hear the guide?

From April 2023 we have a Wireless Voice Amplifier Bluetooth Speaker available for our guide to be heard at higher volumes where required. Please note on booking if this will be required.

Can I bring my service animal? 

Yes on private carriages.

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