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Accessibility in Windsor UK

Accessibility

Find out more

Experiences in Windsor Great Park for Everyone

Windsor Carriages is committed to making changes to allow our trips to be accessible for all. We want as many people as possible to be able to use this website and our services. Please contact us by phone if you would like us to talk you through our website and the services we offer.

 

If you have any questions or recommendations about accessibility, please contact us on 01753 981980 or via email info@windsorcarriages.co.uk

Windsor Carriages

Is it bumpy? 

No. All carriages have excellent suspension to provide a smooth ride with wide and low steps with hand rails.

 

Is it easy to access the carriage?

We recommend asking your guests if they can weight bear on one leg while lifting the other 30cm from the ground while holding onto something. If they can do this, they will be able to access all carriages.

Are there steps?

Yes, The King John Carriage used for Heritage rides has 2 steps into the carriage and your groom and guide will happily assist you. 

Help with mobility in Windsor
Autism support

We are a safe and understanding environment for children and adults with unpredictable physical movements & sounds.

Can we hear the guide?

From April 2023 we have a Wireless Voice Amplifier Bluetooth Speaker available for our guide to be heard at higher volumes where required. Please note on your enquiry if this will be required.

Can I bring my service animal? 

Yes on private carriages.

Accessibility Statement for Website

​​Windsor Carriages is committed to ensuring digital accessibility for everyone, including people with disabilities. We are continually improving the user experience for all visitors and applying relevant accessibility standards to provide an inclusive and welcoming online environment.

Measures to Support Accessibility

To ensure our website is accessible, Windsor Carriages has implemented the following measures:

  • Ongoing Accessibility Audits: We regularly assess and test our website to identify and rectify accessibility issues.

  • Accessible Design Practices: Our website design follows best practices, including clear navigation, readable text, and alternative text for images.

  • Compatibility with Assistive Technologies: Our site is optimized to work well with screen readers, keyboard navigation, and other assistive technologies.

  • Training and Awareness: Our team is trained in web accessibility best practices to ensure we maintain a high standard of accessibility in all digital content.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Home Page is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Measures to support accessibility

Windsor Carriages takes the following measures to ensure accessibility of Home Page:

  • Provide continual accessibility training for our staff.

  • Assign clear accessibility goals and responsibilities.

  • Ongoing Efforts Windsor Carriages is committed to ongoing improvements to ensure our website remains accessible to all users. We regularly review our site and make necessary updates to maintain and enhance accessibility. ​

  • Windsor Carriages is committed to ensuring digital accessibility for everyone, including people with disabilities. We are continually improving the user experience for all visitors and applying relevant accessibility standards to provide an inclusive and welcoming online environment.

Feedback

We welcome your feedback on the accessibility of Home Page. Please let us know if you encounter accessibility barriers on Home Page:

  • Phone: 01753 981980

  • E-mail: info@windsorcarriages.co.uk

  • Visitor Address: N/A

  • Postal Address: Windsor Carriages, 54 Vale Road, Windsor, Berkshire, SL4 5LA

  • @windsorcarriages

We try to respond to feedback within 5 business days.

Limitations and alternatives

Despite our best efforts to ensure accessibility of our web site, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations:

  1. Third-Party Content  : While we strive to ensure that all content on our site is accessible, some third-party content (such as embedded videos, maps, or links to external sites) may not be fully compliant with accessibility standards. because . We are working to provide accessible alternatives where possible. ​

Formal complaints

We welcome your feedback on the accessibility of the Windsor Carriages website. If you encounter any barriers or have suggestions for improvement, please contact us:

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