Welfare & Sustainability
“There is something about the outside of a horse that is good for the inside of a man.” Winston Churchill
Windsor Carriages Welfare and Sustainability Statement
Our Commitment to Horse Welfare
Our Commitment to Excellence and Safety
Our Commitment to Excellence and Safety
Staff Requirements:
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Medical examinations every 3 years
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Security checks
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DBS criminal conviction clearance
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Safeguarding training
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Accessibility and inclusive service training provided by the Royal Borough
Horse and Carriage Safety:
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Annual veterinary checks for horse soundness
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Annual carriage inspections for road worthiness and safety
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Public Liability Insurance up to £5 million
Horse Welfare:
Our horses are family-owned commercial working animals. They live with our coachmen, receiving dedicated care and affection. Their work is varied and enjoyable.
Operational Standards:
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Proprietary Windsor Carriages Hackney Carriage regulations and operating procedures
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Staff training based on 30 years of experience
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Annual risk assessments for regular and special routes
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Coachmen required to have five years of commercial carriage driving experience
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DEFRA WATO Certificate of Competence for horse transportation
Additional Protections:
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Comprehensive event indemnity insurance covering potential service disruptions GDPR compliance and cybersecurity training
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Consumer credit card data compliance (PCI DSS)
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ICO Registration for handling personal data
Affiliations:
Member of Visit Windsor Partnership, SME Climate Hub, The British Driving Society and The British Horse Society
